By Land and By Air

thought it best to rule this possibility out, before making a diagnosis. Even taking this extra precaution, I could not find anything wrong, but the patient wrote to Ottawa, saying that I tried to push his eyes through the back of his head.

Another time, the same patient came into the treatment area and called the clerk ”a red— headed SOB.” The clerk got so mad that he reached across his desk and grabbed the patient by the collar, although he did manage to refrain from hitting the man. Again, the patient wrote to Ottawa, and I was given an order to reprimand the clerk. As I did not have any training in that procedure, I took him into my office, showed him the letter, and said, ”I am glad you did not poke him, as I feel that I would have been tempted to."

Speaking of my staff, I never had any trouble with them. They always did their work, and in fact, I never heard any of them in either office say ”that is not my job.” They always worked well as a team.

In pensions, my first 21C was Clarence Walker, who had been a Sergeant Major in the army. He was excellent to work with, and no loud-mouth, drunken veteran dared try to push him around.

The secretary was Bernie Trainor, who I never saw out of sorts. In the 25 years we were in the DVA together, she always had her work up to date and made my work much easier by arranging appointments in a well organized fashion. She always knew where I was when Ottawa called, and would have me on the phone with them in very short order. It would be difficult to find one flaw in her work all through the years. How much a pleasant, knowledgeable secretary can lighten the load of working in an office year after year.

After Clarence left, I got Howard Walker as 21C. He

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